10 Popular Retail Service Jobs

Retail Service involves store and retail non-management positions. They do not have direct reports and are typically more entry-level. New hires usually fall in roles such as cashiers, stockers, or retail sales associates who serve as the company’s public face and handle most customer service interactions. If you are looking to grow a career in Retail Service, below, you will find popular positions detailing education, experience, skills, and salary expectations and requirements.


Retail Associate

A Retail Associate, also known as a Retail Sales Associate, is primarily employed in physical stores, where they conduct various customer service and sales-related tasks. Their general responsibilities include assisting consumers in locating items, stocking and replenishing shelves, presenting reports to management, and developing product displays to attract customers.

Education/Degree Level: Minimum of a high school diploma or GED.

Experience: Retail associate positions typically require related and transferable experience with 0-1+ years of retail experience.

Skills: Communication, Conflict Resolution, Customer Service, Interpersonal Skills, and Problem-solving

Salary (Nationwide): A Retail Associate makes an average base pay of $26K per year or $13 per hour.

 Annual SalaryMonthly PayWeekly PayHourly Wage
Top Earners$35,000$2,917$673$17
75th Percentile$29,000$2,417$558$14
Average$26,307$2,192$506$13
25th Percentile$21,500$1,792$413$10
https://www.ziprecruiter.com/Salaries/Retail-Associate-Salary



Retail Sales

A Retail Sales Associate, also known as a Sales Associate, assists consumers in finding inventory and making purchases in a store. Their general responsibilities include ensuring that the store is adequately stocked, aiding customers as needed, and executing transactions such as sales and returns.

Education/Degree Level: Minimum of a high school diploma or GED.

Experience: Retail Sales Associate positions typically require related and transferable experience with 0-1+ years of retail experience.

Skills: Customer Service, Communication, Interpersonal skills, Dependable, and Product Knowledge

Salary (Nationwide): An Retail Associate makes an average base pay of $28K per year or $14 per hour.

 Annual SalaryMonthly PayWeekly PayHourly Wage
Top Earners$41,000$3,417$788$20
75th Percentile$31,500$2,625$606$15
Average$28,616$2,385$550$14
25th Percentile$21,500$1,792$413$10
https://www.ziprecruiter.com/Salaries/Retail-Sales-Salary



Customer Service

A Retail Customer Service Representative assists in processing transactions and playing a significant role in a retailer’s revenue growth. Their general responsibilities include assisting customers with purchases and returns and participating in several activities to improve customer satisfaction. They go above and above to exceed the buyer’s expectations because they can influence a customer’s perception of a company.

Education/Degree Level: Minimum of a high school diploma or GED.

Experience: Retail Customer Service Representative positions may require 0-1+ years of general work experience or previous customer service experience.

Skills: Communication, Customer Service, Product Knowledge, Interpersonal Skills, and Problem-solving

Salary (Nationwide): An Retail Customer Service Associate makes an average base pay of $35K per year or $17 per hour.

 Annual SalaryMonthly PayWeekly PayHourly Wage
Top Earners$55,000$4,583$1,058$26
75th Percentile$39,500$3,292$760$19
Average$35,025$2,919$674$17
25th Percentile$24,500$2,042$471$12
https://www.ziprecruiter.com/Salaries/Customer-Service-Salary



Stocker

A Stocker, also known as a Stock Clerk, is in charge of helping consumers get access to items they want by arranging product displays and organizing merchandise throughout the store. Their general responsibilities include counting inventory, attaching price tags to merchandise, and placing products on shelves systematically.

Education/Degree Level: Minimum of a high school diploma or GED.

Experience: Stocker positions typically require no experience prior to hiring.

Skills: Attention to Detail, Customer Service, and Communication

Salary (Nationwide): A stocker makes an average base pay of $26K per year or $13 per hour.

 Annual SalaryMonthly PayWeekly PayHourly Wage
Top Earners$31,500$2,625$605$15
75th Percentile$27,500$2,291$528$13
Average$26,962$2,246$518$13
25th Percentile$20,500$1,708$394$10
https://www.ziprecruiter.com/Salaries/Stocker-Salary



Cashier

A Cashier, also known as a Retail Cashier, is in charge of processing transactions through a cash register or other point-of-sale systems. Cashiers can work in any retail setting, such as boutiques, shopping centers, supermarkets, and retail outlets. Their general responsibilities include balancing the cash register, recording purchases, processing refunds, and scanning products for sale.

Education/Degree Level: Don’t have education requirements; some employers prefer a minimum of a high school diploma or GED.

Experience: Cashier positions may require 0-1+ years of customer service experience. However, most entry-level Cashiers don’t require prior experience since on-the-job training is offered.

Skills: Customer Service, Communication, Attention to Detail, and Knowledge of Point-of-sale Systems

Salary (Nationwide): A Retail Associate makes an average base pay of $22K per year or $11 per hour.

 Annual SalaryMonthly PayWeekly PayHourly Wage
Top Earners$29,000$2,416$557$14
75th Percentile$25,000$2,083$480$12
Average$22,599$1,883$434$11
25th Percentile$18,500$1,541$355$9
https://www.ziprecruiter.com/Salaries/Cashier-Salary



Team Member

A Team Member, often known as a Store Team Member, operates in various industries, including grocery, department, and other product-selling retail stores. Their general responsibilities include helping customers, replenishing shelves, developing and organizing store displays, monitoring inventory, processing returns, and operating cash registers to help with customer purchases.

Education/Degree Level: Minimum of a high school diploma or GED.

Experience: Team Member positions typically require related and transferable experience with 0-1+ years of retail experience. However, some don’t require prior experience since on-the-job training is offered.

Skills: Conflict Resolution, Customer Service, Interpersonal Skills, Organizational Skills, and Product Knowledge

Salary (Nationwide): An Retail Associate makes an average base pay of $23K per year or $11 per hour.

 Annual SalaryMonthly PayWeekly PayHourly Wage
Top Earners$30,500$2,541$586$15
75th Percentile$27,500$2,291$528$13
Average$23,909$1,992$459$11
25th Percentile$19,500$1,625$375$9
https://www.ziprecruiter.com/Salaries/Store-Team-Member-Salary



Store Receiver

A Store Receiver is responsible for receiving merchandise and ensuring that shipments are examined, sorted and products are stocked on shelves as needed. To ensure that orders are accurate, they must maintain and keep track of paperwork and invoices. Receivers will keep a close eye on inventory to replenish stock as needed and will place orders and when inventory and shipping supplies are running low.

Education/Degree Level: Minimum of a high school diploma or GED.

Experience: Store Receiver positions may require 0-1+ years of general work experience or previous working experience as a receiver.

Skills: Attention to Detail, Communication, Organizational Skills, and Knowledge of Shipping Software

Salary (Nationwide): An Retail Associate makes an average base pay of $28K per year or $14 per hour.

 Annual SalaryMonthly PayWeekly PayHourly Wage
Top Earners$34,000$2,833$653$16
75th Percentile$31,000$2,583$596$15
Average$28,750$2,395$552$14
25th Percentile$25,000$2,083$480$12
https://www.ziprecruiter.com/Salaries/Receiver-Salary



Inventory Clerk

An Inventory Clerk is responsible for keeping track of the goods in a store and managing orders to facilitate sales. Their general responsibilities include counting product inventory, signing off on deliveries and shipments, and ordering additional inventory based on consumer demand.

Education/Degree Level: Minimum of a high school diploma or GED.

Experience: Inventory Clerk positions require 1+ years of working experience in a stockroom or other related inventory positions.

Skills: Communication, Inventory Management, Organizational Skills, and Problem-solving

Salary (Nationwide): An Retail Associate makes an average base pay of $29K per year or $14 per hour.

 Annual SalaryMonthly PayWeekly PayHourly Wage
Top Earners$36,500$3,041$701$18
75th Percentile$33,000$2,750$634$16
Average$29,513$2,459$567$14
25th Percentile$25,000$2,083$480$12
https://www.ziprecruiter.com/Salaries/Inventory-Clerk-Salary



In-Store Shopper

An In-Store Shopper is in charge of organizing and helping customers with their shopping needs, as well as completing orders on their behalf. Their general responsibilities include processing orders following the specifications, requirements, and budget constraints of the customers.

Education/Degree Level: Minimum of a high school diploma or GED.

Experience: In-Store Shopper positions don’t require general work experience but have physical requirements to complete the job.

Skills: Communication, Customer Service, Product Knowledge, and Time Management

Salary (Nationwide): An Retail Associate makes an average base pay of $29K per year or $14 per hour.

 Annual SalaryMonthly PayWeekly PayHourly Wage
Top Earners$50,000$4,167$962$24
75th Percentile$39,500$3,292$760$19
Average$29,531$2,461$568$14
25th Percentile$21,000$1,750$404$10
https://www.ziprecruiter.com/Salaries/Shopper-Salary



Teller

A Teller at financial institutions is in charge of processing customer transactions and assisting with account-related inquiries that typically entail processing account deposits and withdrawals for a wide range of customer accounts. They have various responsibilities that include opening accounts, overseeing safety deposit boxes, and assisting customers in ordering checks.

Education/Degree Level: Minimum of a high school diploma or GED.

Experience: Teller positions require 1-2+ years of working experience as a teller or in a related field.

Skills: Attention to Detail, Cash Handling, Communication, Customer Relations, and Sales

Salary (Nationwide): An Retail Associate makes an average base pay of $27K per year or $13 per hour.

 Annual SalaryMonthly PayWeekly PayHourly Wage
Top Earners$32,500$2,708$625$16
75th Percentile$29,000$2,416$557$14
Average$27,144$2,262$522$13
25th Percentile$23,000$1,916$442$11
https://www.ziprecruiter.com/Salaries/Teller-Salary


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